Privacy Policy

Privacy Policy

Tidal Vision Products, Inc. (“Tidal Vision,” “we,” “us,” or “our”), the owner and operator of Tidal Grow AgriScience and this website located at www.tidalgrowag.com (the “Site” or “Website”), prioritizes the privacy of our website visitors (“you,” “User,” or “Visitor”). This Privacy Policy document contains details, including the types of information collected and recorded by Tidal Vision and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that visitors share and/or information collected by Tidal Vision. This policy is not applicable to any information collected offline or via channels other than this Website.

Consent

By using this Website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Tidal Vision follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like other websites, Tidal Vision uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

SMS Communications and Policy

If you provide your mobile telephone number and consent to receive text messages from Tidal Vision we may send you SMS or other text messages relating to our products, services, programs, promotions, customer support, account or transaction information, and other communications consistent with your consent. Message frequency may vary. Message and data rates may apply.

Your consent to receive marketing text messages is not a condition of purchasing any product or service. We may collect and process information associated with our SMS communications, including your mobile telephone number, message content, and information regarding the delivery of and interaction with our messages. We use this information to provide and administer our SMS communications, respond to requests, and comply with applicable law.

We do not sell or share your mobile telephone number, SMS data, or consent information with third-parties for marketing or promotional purposes. We may disclose such information to service providers, affiliates, or subcontractors that assist us in providing services to customers and users, such as customer support, subject to appropriate restrictions on their use of the information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Tidal Vision.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements or links that appear on the Site, which are sent directly to users’ browser. Third-parties may automatically receive your IP address when using technologies such as cookies, JavaScript, or Web Beacons. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Tidal Vision has no access to or control over cookies that may be used by third-party advertisers.

Third Party Privacy Policies

Tidal Vision’s Privacy Policy does not apply to other advertisers, websites, or other third-parties. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

California Consumer Privacy Act Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

General Data Protection Regulation Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: you have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: you have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Tidal Vision further prioritizes implementing additional protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tidal Vision does not knowingly collect any personal identifiable information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How can you tell if our site is secure?

When you are in the checkout, you will see the URL begins with https and also see a locked padlock in the address bar of your Web browser, showing that you are in the secure area.

We are happy to answer any questions you have about secure browsing with us. Contact us today.